Agar aap roz 100+ parcel bheje hain, toh Tally se direct WhatsApp tracking kaise bhejein?
E-commerce buyers ko dispatch aur AWB tracking WhatsApp pe bhejna brand trust badhata hai. Janiye ise Tally Prime se directly kaise karein.
•By AndurilTech Team•2 min read
## Customer ka Sabse Bada Sawaal: "Mera Order Kahan Hai?"
Agar aap Shopify, WooCommerce ya directly Instagram ke through apne products bechte hain, toh customer experience aapka sabse bada differentiator hota hai. Amazon aur Flipkart apne customers ko SMS aur Email pe tracking bhejte hain, lekin independent sellers ko yeh khud manage karna padta hai.
Customer baar baar WhatsApp ya DM karke poochhta hai, *"Order kab aayega? AWB number kya hai?"*
### Tally aur WhatsApp ka Magic
Hum sab jaante hain ki invoice Tally mein banta hai. Aur agar aap E-commerce seller hain toh invoice banne ke baad parcel ship hota hai aur AWB number generate hota hai.
Kaisa rahe agar aap Tally se hi directly order dispatch confirmation aur tracking link WhatsApp par bhej sakein? Hamara [Tally WhatsApp Integration](/tally-whatsapp-integration) exactly yahi karta hai.
**Iska Workflow:**
1. Aap apna e-commerce order Tally mein generate karte hain (ya [Excel se import](/tally-ecommerce-integration) karte hain).
2. Dispatch details wale column mein AWB number dalte hain.
3. Tally mein ek button click karte hi customer ko ek customized WhatsApp message chala jata hai:
*"Hi Rahul, aapka order #1024 dispatch ho gaya hai. Aap is BlueDart tracking number se ise track kar sakte hain: BLD8273628."*
### Iske Fayde (Benefits)
- **RTO (Return to Origin) Kam Hota Hai:** Jab customer ko pata hota hai ki parcel aa raha hai, toh wo delivery receive karne ke liye ready rehta hai.
- **Brand Trust:** Aap ek professional brand lagte hain, jisse repeat orders badhte hain.
- **Support Team ka Time Bachta Hai:** Koi order status nahi poochhta, kyunki updates unke WhatsApp pe naturally aa jate hain.
Accounting aur automation ko mila kar aap apna business 10x fast grow kar sakte hain. Tally sirf hisaab-kitab ke liye nahi, balki business operations run karne ke liye use karein!